Help & FAQ
Q: I bought a vinyl record that comes with a card that says I can download it on MP3. But when I try to do that, it doesn’t work. How do I redeem my MP3s?
A: Please report your problem to the Nzinga Music Fan Rewards Program and someone will get back to you.
Q: How do I contact, respond to or connect with an artist?
A: Unfortunately we cannot provide direct contact information for any of our artists. We suggest you join the artist’s official fan club if any. You also may try to contact artist’s management, which is sometimes listed on an official website.
Q: How can I sign up to receive newsletters and updates?
A: You can join the Nzinga Music Newsletter here.
Q: How does Nzinga Music use my user information?
A: As a part of the Nzinga Music family, Nzinga.com is an advocate of online privacy. We pride ourselves on making sure that your personal information remains private. Please feel free to review our privacy policy
Q: Why don’t I see my favorite artist represented on the site?
A: Certain artists may not be on the Social records site for a variety of reasons. For example, only artists that are or were at one time signed to a Nzinga Music affiliated label are featured on nzinga.com. You may want to check to make sure that the artist you’re looking for is or was a Nzinga Music recording artist. Also, there may be a chance that the artist you’re looking for is no longer associated with Nzinga Music, even though there may have been a prior relationship. We continue to update the Artists section.
Q: How can I purchase a release that is no longer in print?
A: Occasionally, some titles may be removed from production, and are therefore out of print. We will, from time to time, make these products available! Sign up For our Newsletter For Updates
Q: How do I obtain the necessary rights to use an audio recording?
A: If you are interested in using the actual sound recording from a Nzinga Music release, a good place to start is by contacting our licensing division. For commercial inquiries, please email Eron.nzinga.com. For all other licensing inquiries, please email puffercyrus@gmail.com.
Q: How do I submit demos, music, or lyrics to Social Records Music?
A: Unfortunately, Nzinga Music labels do not currently accept unsolicited demos from the public. We currently only accept material from legal or business representatives known to us; we are not permitted to review any songs or accept any packages that are submitted otherwise. It is not our intention to hinder or frustrate the creative process. However, there are legal reasons for strict adherence to this policy on our part, which cannot be altered. However, please check back from time to time, as this policy may change at any point without notice.
Q: How do I get employment/internship information?
A: For employment opportunities with Nzinga Music, please visit Nzingamusic.com and follow the link for “Careers.” A limited number of internships are also available per semester for college credit. For internships, also visit Nzingamusic.com and follow the link for “Careers.”
Q: How do I obtain Brand information?
A: For information about Nzinga Music please visit Nzinga Music Entertainment.
Q: How do I contact Nzinga Music?
Main Office : (832) - 937 - 8276
Email: Social.Records@yahoo.com
*Toll-Free*
Nzinga Music Fan Support
Customer Support Number: (281) - 810 - 3255
Email: Help.socialrecordsmusic@gmail.com
*Toll-Free*
Communications Office:
Sales/Reservation: (346) - 550 - 0890
Email: Eron.socialrecordsmusic@yahoo.com
*Toll-Free*
MORE INFORMATION
BOOKING REQUEST
For all event booking requests for Artists please contact info.nzingamusic.com or via phone at (832)- 937-8276. This is ONLY for concert and event bookings.
LICENSING REQUESTS
For all licensing opportunities (TV, Film, Albums, Sample Clearance, etc), please fill out this licensing form. (Link will redirect you to a different site)
INTERVIEW REQUESTS
For all interview or publicity needs, please email info.nzingamusic.com, Please include info about your publication or show and details about the request.
DEMOS
We are accepting demos at this time!
If you are interested in submitting demos to Social Records, please be sure to do so to the following email address –submit.nzingamusic.com – Don’t hesitate to be creative in the presentation, contextualize your work in a brief email, and impress us with your best track!
GENERAL INQUIRIES
For general inquiries, please fill out the form below.
Phone: (832)-937-8276